Privacy
Policy
Stay Ananta is committed to protecting your privacy and the information you share with us. Please read this policy carefully before using our platform.
Information We Collect
Stay Ananta respects and is committed to protecting your privacy and all information you share with us. We follow stringent procedures to help protect the confidentiality, security, and integrity of data stored on our systems.
We may collect personal information from you — meaning information that can uniquely identify you — if you choose to provide it. For example, before completing a booking, we may ask for:
- Your name, phone number and email address
- Billing and shipping addresses
- Payment method details (required to fulfil your booking)
- Real-time location information of your device when you access the site
We collect and use your information to administer, support, and improve our products and services, and to detect and prevent faults, breaches of network security, or violations of our terms.
How We Use It
We may use the information we collect to:
- Process and complete your enrolment in membership or other programs
- Customise the content and layout of our site for you, including personally tailored promotions
- Contact members regarding their accounts or bookings
- Register members to receive emails or other information they request
- Respond to questions, comments and provide customer support
- Communicate about our properties, events, and services
- Operate, evaluate, and improve our offerings
- Enforce our Terms & Conditions and other agreements
- Comply with applicable legal requirements and industry standards
Social Networks
We may enable you to sign into our site via social networks or access social networks through our platform. If you do so, your use of that social network is governed by that network’s own terms and privacy policies.
If you sign in via a social network, you may be asked to share certain profile information. We may use this to personalise your experience, suggest relevant content, or for statistical or business purposes.
We may also enable third parties to collect information in connection with our site. This Privacy Policy does not apply to, and we are not responsible for, any collection of information by third parties on our platform.
Cookies
When you visit our site, we may collect certain information by automated means — such as through the use of cookies. A cookie is a text file that websites send to a visitor’s browser to uniquely identify it or store information within it.
We may also use third-party analytics tools (such as Google Analytics) that collect information about user traffic. The information collected by automated means may include:
- IP address and device type, operating system, and web browser
- Dates, times, and duration of visits to the site
- Actions taken on the site such as page views and navigation patterns
We use cookies to store preferences, record session information, track page visits, alert you to new information on return visits, and customise content based on your browser or other collected data.
Do Not Track Signals
Your web browser may allow you to set a preference regarding collection of your personal information across different websites. At this time, our site does not respond to Do Not Track signals set in your browser, and our site may continue to collect information as described in this Privacy Policy.
Information We Share
We may disclose aggregated, non-identifiable information about our users without restriction. This may be shared with contractors, service providers, and other third parties who support our business — solely for the purposes of carrying out that work, and subject to confidentiality obligations.
We may also disclose your personal information to:
- Comply with court orders, laws, or legal process, including government or regulatory requests
- Enforce or apply our Terms & Conditions and other agreements
- Protect our rights, property, or safety — or those of others
- A buyer or transferee in the event of a merger, sale, or restructuring of assets
Should a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use your personal information in a manner consistent with this Privacy Policy.
Changes to This Policy
From time to time, we may update this Privacy Policy. If our information practices change materially, we will post the updates to our site to notify you, and will only use data collected after the change date for new purposes.
In the event of a material change to how we use your personal information, we will provide you with an opportunity to opt out of such new use. You are responsible for periodically reviewing this page for any updates or changes.
Your Choices
Marketing Emails: We or our associates may use your email address to notify you about new services, promotions, or newsletters if you have opted in. You can opt out at any time by clicking “Unsubscribe” at the bottom of any email.
Cookies: Most browsers allow you to stop accepting new cookies, be notified when you receive one, or disable existing cookies. Please note that disabling cookies may limit your access to certain features of our site.
Minors
Our site is not directed to minors, and we do not knowingly collect or solicit personal information from any person under the applicable legal age. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian may contact us and we will promptly remove that information from our systems and any promotional lists or databases.
Contact Us
For any questions or concerns regarding this Privacy Policy, or to exercise your rights in relation to your personal data, please reach out to us: